Welcome to www.ElixirDrinks.ng (hereinafter referred to as "we," "us," or "our"). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website www.ElixirDrinks.ng (the "Website") and make use of our online liquor-selling services.
By accessing or using our Website, you agree to the terms of this Privacy Policy. If you do not agree with the terms, please do not access or use our Website.
1. Information Collection
We may collect the following types of personal information when you register, place an order, or interact with our Website:
- Name: To identify and communicate with you.
- Contact information: Includes your email address, phone number, and postal address, used for communication, order delivery, and customer service.
- Payment information: Credit/debit card details and billing address, used for processing payments securely.
- Date of birth: Required to verify that you are of legal drinking age.
We may collect non-personal information about your interactions with our Website, including:
- Browser type and version: Helps us ensure compatibility and optimize your experience.
- Operating system: Used to enhance site functionality across different platforms.
- IP address: Used for security purposes and to analyze trends.
- Pages visited: Helps us understand what content is most useful to our users.
- Time and date of visits: Allows us to analyze traffic patterns.
- Referral source: Understands how users find our Website.
We use cookies and similar tracking technologies to enhance your experience on our Website. Cookies are small files stored on your device that help us recognize you and understand your preferences. Types of cookies we use include:
- Essential cookies: Necessary for the operation of the Website.
- Performance cookies: Help us understand how visitors interact with our site by collecting information anonymously.
- Functionality cookies: Remember your preferences and enhance your experience.
- Targeting cookies: Used to deliver relevant advertisements and track the effectiveness of our marketing campaigns.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect your ability to use some features of our Website.
2. Use of Information
We use the information we collect for the following purposes:
- Order Processing: To process and fulfill your orders, including delivery and payment.
- Customer Service: To provide customer support, respond to your inquiries, and address any issues you may encounter.
- Personalization: To personalize your experience on our Website, such as recommending products based on your previous purchases and preferences.
- Marketing: To send promotional emails and updates about our products and services. You can opt out of receiving these communications at any time by following the unsubscribe instructions in the emails.
- Legal Compliance: To comply with legal obligations, such as verifying your age to ensure you are of legal drinking age and preventing fraud and other illegal activities.
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Third-party service providers who assist us with various business operations, such as payment processing, order fulfillment, website hosting, and marketing services. These service providers are required to protect your information and use it only for the purposes specified by us.
- Legal Requirements: Authorities or legal entities when required by law, such as for age verification, fraud prevention, or responding to legal processes like subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner. In such cases, we will notify you before your information is transferred and becomes subject to a different privacy policy.
4. Data Security
We implement a variety of security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption: We use SSL (Secure Socket Layer) technology to encrypt sensitive information, such as payment details, during transmission.
- Access Controls: We restrict access to personal information to authorized employees and contractors who need to know that information to operate, develop, or improve our services.
- Security Assessments: We regularly review our security practices and technologies to ensure the safety and integrity of our systems.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee its absolute security.
5. User Rights
You have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you. We will provide you with a copy of this information within a reasonable timeframe.
- Correction: You can request corrections to your personal information if it is inaccurate or incomplete. We will promptly update our records accordingly.
- Deletion: You can request the deletion of your personal information, subject to certain legal obligations we may have to retain your information.
- Opt-Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails or contacting us directly.
To exercise these rights, please contact us at [Contact Information]. We will respond to your request within a reasonable timeframe.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies for various purposes, including:
- Website Functionality: Ensuring the proper functioning of our Website.
- Analytics: Analyzing how users interact with our Website to improve our services.
- Marketing: Providing personalized advertisements based on your browsing behavior and measuring the effectiveness of our marketing campaigns.
You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our Website, and some features may not function as intended.
7. Third-Party Links
Our Website may contain links to third-party websites. This Privacy Policy does not apply to those websites, and we are not responsible for their content or privacy practices. We encourage you to review the privacy policies of any third-party websites you visit to understand how they collect, use, and share your information.
8. Children's Privacy
Our Website is not intended for individuals under the legal drinking age. We do not knowingly collect personal information from individuals under the legal drinking age. If we become aware that we have inadvertently collected such information, we will take steps to delete it as soon as possible. If you believe we may have collected information from a minor, please contact us immediately.
9. Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
10. Contact Information
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
14B Aba Close Off Lokoja Street
Off Ogbomosho Street
Garki Area 8
Abuja
9 Sapele Road
Opposite High Court
Bénin City
Edo State
12 Country Home Road
Off Sapele Road City
Edo State
11. Consent
By using our Website, you consent to the collection, use, and sharing of your information as described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Website.
